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Saturday 18th September 2021
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Saturday 18th September 2021
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Hi, do you have a question about returns & warranties? Please read below. We want all our customers to be happy with their purchases! Feel free to take a look at what our other customers are saying:  FEEDBACK 


RETURNS – All items

 We take all precautions possible to prevent breakage in transit. In the unlikely event of an item being damaged, please contact us with photos so we can resolve any issues. 

Change of Mind: Yes, we do accept returns for change of mind as long as the product is in original condition (unopened, unused, sealed etc).
Change of Mind Timeframe: 14 days. Please contact us within 14 days of your order delivery date.

You must use a tracked postal service at your cost (ie Australia Post). Returning items must be packaged safely and securely to ensure no damage to the product(s) on the return.

 

WARRANTY – Adult Toys only

All Adult toys come with a 14 day warranty, from the date your order is delivered to you.
In the unlikely event that a product is faulty we will send out a new product at no cost to yourself or a money back guarantee.
In this case, we would require you to supply photos, 10 second short video or we may request the product be returned to us.



Contact us: sales@makeupinaustralia.com.au